Judas Sinned Angel Sniper Men's Hoodie - Taupe

DELIVERY & RETURNS

We can deliver to any address in the UK, Europe and Rest of the World.

We offer several delivery options & delivery speeds, and these are all displayed on the product pages as you browse our website.  The options presented vary and are based on your delivery address and the options you select during checkout. All of our parcel deliveries are fully tracked, with tracking numbers being provided to you for each order when it is dispatched.

Here is a guide to the various delivery options and prices, by location:

UK DELIVERIES

• Click & Collect via HubBox - delivery to over 4,000+ UK locations - FREE DELIVERY (read more).
  You can also choose to have your delivery made to our Judas Sinned Represents store during checkout (address is Judas Sinned Represents, 97 The Horsefair, Bristol, BS1 3JR).  The store cannot accept or process online order returns, and these must be processed via the normal returns process detailed below.
  
• Royal Mail Tracked 48 service (delivery within 2-3 working days) - FREE DELIVERY.

• Royal Mail Tracked 24 service (delivery within 1-2 working days) - £3.99 delivery charge. Next working day delivery applies to any UK delivery address orders placed before 1pm Monday to Friday.

All orders placed after 1pm UK time (UTC + 1) will be processed and dispatched on the next working day.  Our working days are Monday to Friday.


EUROPEAN DELIVERIES

European countries that we deliver to: Aland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia And Herzegovina, Bouvet Island, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland (26 of 26 counties), Isle Of Man, Italy (110 of 110 provinces), Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Republic Of Malta, Mayotte island, Moldova, Republic of Monaco, Montenegro, Netherlands, Norway, Poland, Portugal (20 of 20 regions), Reunion island, Romania (42 of 42 counties), San Marino, Serbia, Slovakia, Slovenia, Spain (52 of 52 provinces), Svalbard And Jan Mayen, Sweden, Switzerland, Turkey,
Ukraine

• Royal Mail International Tracked & Signed service (delivery time 3-5 working days) on orders up to £99.99 - £7.99 delivery charge
• Royal Mail International Tracked & Signed service (delivery time 3-5 working days) on orders £100 or more - FREE DELIVERY
  

REST OF THE WORLD DELIVERIES

Worldwide countries that we deliver to: Afghanistan, Algeria, Angola, Anguilla, Antigua And Barbuda, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius and Saba, Botswana, Brazil, British Indian Ocean Territory, Brunei, Burkina Faso, Burundi, Cambodia, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cuba, Curaçao, Côte d'Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Grenada, Guatemala, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Honduras, Hong Kong, India, Indonesia, Iran, Islamic Republic Of, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Macao, Madagascar, Malawi, Malaysia, Maldives, Mali, Martinique, Mauritania, Mauritius, Mexico, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Oman, Pakistan, Palestinian Territory, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Qatar, Republic of Cameroon, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, Sao Tome And Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Singapore, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, South Sudan, Sri Lanka, St. Vincent, Sudan, Suriname, Swaziland, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United Arab Emirates, United States, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

• Royal Mail International Tracked & Signed service (delivery time 3-7 working days) on orders up to £99.99 - £7.99 delivery charge
  
• Royal Mail International Tracked & Signed service (delivery time 3-7 working days) on orders £100 or more - FREE DELIVERY
  

Orders will require a signature to acknowledge delivery. The signature of the person accepting delivery at the delivery address will be proof that delivery has been received by you or the person, to whom the order is addressed. If no one is available to accept the delivery you will receive a card to advise that a delivery has been attempted.

All orders received through us are processed and, if the goods are available, dispatched within 1 working day of receiving the order. Therefore, depending on whether your goods are in stock at the time of the order, your goods will usually be with you in one to two working days.

If you place your order and it is processed before 1pm Monday to Friday, the goods will be dispatched the same day. Any orders received after 1pm will be dispatched the following day. 

Please note that although we can send goods on a next day service we are relying on couriers to perform delivery and occasionally delays happen, in this instance we cannot refund carriage charges levied.

Unfortunately, we can not cover any import taxes or taxes that may be applied to your delivery during shipment. These charges are the buyer's responsibility and the costs must be paid for by you. Please check with your country's customs office to determine what these additional costs will be prior to buying.

If the goods you have ordered are out of stock we will notify you by email and at this point if you do not wish to wait for your order you can cancel your order and receive a full refund.

All our postal services offered are reflected at the current postage rates and any promotions we may offer from time to time. These can change at any point without prior notification.

Returns

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

• All refundable refunds must be postmarked within 30 days of the purchase. 
• All exchangeable returns must be postmarked within 30 days of the purchase. 

Return Process

You will find a returns form within your delivered package. Please state your name, delivery address and order confirmation number (this would have been advised in your order confirmation email).

If however you have gone through our customer support for your return/exchange and it has been approved you may send your items to;

Judas Sinned Returns

Ashbury Works

Gorton Road, Pottery Lane

Manchester

Greater Manchester

M12 5AD

Please ensure all the items are placed safely inside its original packaging with all labels attached to the garment/s. Please note that we do not allow customers to return their orders/parcels to our returns address themselves in person. We will not accept any parcels that aren't delivered by a courier and parcels must be sent back to us through a courier service. We advise that you send your garment/s back to us using a tracked/signed for service and that you keep hold of your receipt that will be provided from the courier. You will need this information to track your return and your receipt must be kept if the parcel is lost in transit. We can not process refunds/exchanges for any parcels that are lost in transit if you've sent your garment/s back to us as this is beyond our control.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow 5-7 working days from the receipt of your item to process your return or exchange accordingly.

Exceptions

The following items cannot be returned or exchanged:

• Products which are not in a resalable condition cannot be refunded or exchanged.
• Products which do not have original labels/tags and original packaging cannot be refunded or exchanged.

For any defective or damaged products please contact our customer service first at support@judassinnedclothing.com.

Please Note

• We offer 30 days for refunds and 30 days for exchanges.
• If an exchange is wanted for a more expensive item, the difference will be paid for by the buyer.
• The return shipment for returns and exchanges will be paid for by the customer. Exceptions include faulty products, these will be paid for by us the retailer in the form of a pre-paid returns label. Please note, we can not under any circumstances process refunds or return money for any returns that have been paid for by yourself. If you have received a faulty item, you must contact us so that we can generate a pre-paid label to be sent to you in order for the faulty goods to be sent back.

Questions

If you have any questions concerning our return policy, please contact us at:

Support@judassinnedclothing.com